FAQs

Frequently Asked Questions (FAQs)

1. What payment methods do you accept?
We accept a variety of payment methods including credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.

2. How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier's website.

3. What is your return policy?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Please ensure that the items are in their original condition.

4. How long does shipping take?
Shipping times vary based on your location. Typically, orders are processed within 1-3 business days, and delivery can take anywhere from 3-7 business days depending on the shipping method selected.

5. Do you ship internationally?
Yes, we ship to select international locations. Please check our shipping policy for more details on international shipping rates and delivery times.

6. Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible. We can make changes if your order has not yet been processed.

7. Do you offer gift cards?
No, we don't offer gift cards in various denominations. 

8. How can I contact customer service?
You can reach our customer service team via email at arworks2025@gmail.com or by using the contact form on our website. We aim to respond to all inquiries within 24 hours.